![]() ![]() Loxone Audioserver Offline Updater 2.6.12.3 Afterwards you are able to install the Audioserver update without any problems. You will then get a software update to correct the issue. Huawei support can be reached on the following hotlines:Įnter the serial number of the device and the firmware version number and ask for an update to the latest firmware version. If no update is available, please contact Huawei customer service or your network operator. We are in contact with Huawei as well as the network providers and were able to work out a solution: If you are using one of these Huawei routers in your installation, please check the router's contact page to see whether an update is available. The following Huawei routers are affected: We were able to trace the problem back to the use of the PTP network protocol (Precision Time Protocol), which, due to an error in the Huawei router firmware, leads to a reboot loop and thus to a network failure in certain models. Due to feedback on network outages related to certain Huawei routers, we have disabled the automatic update. Important note for users of Huawei routersĪt the beginning of December we released an Audioserver update (2.6.12.03). If you do not use any of the Huawei routers listed below in your customer installations, you can run the update without any problems. However, please you that when using certain routers from the Huawei brand, an update of the router is necessary in advance in order to ensure trouble-free operation of the network. The Audioserver update to version 2.7.06.28 is now available in our download area and will be available via app and web interface from June 29, 2022. The update will not start automatically due to known firmware issues of some Huawei routers. The latest bugfix version of the Audioserver software is now available for download. Loxone Audioserver Firmware Update 2.7.06.28 ![]()
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